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29 October 2010

Meeting Minutes and Other "Menial" Tasks

A.S. asks,
How many [technical writers] record meeting minutes for electronic distribution. In other words, perform duties of a secretary or stenographer? There are places where people view technical writers as slightly more expensive secretaries, in which you're expected to take meeting minutes. In most of my jobs, however, it hasn't been my responsibility nor do I think it should be considered part of the core set of expectations. It becomes a burden and takes away time from my normal writing and editing responsibilities. I'm encountering it more and more in job descriptions.

However the one recurring opinion I have developed from taking meeting minutes is that there are so many people who do not know how to conduct a meeting and manage the time.

I empathize with A.S. regarding the stress of having yet another serving of work laid on your already full plate.

He actually raises two issues:

  • Should technical writers' duties include taking minutes?
  • What should our attitudes be about unexpected duties?
Taking Minutes

Do not underestimate the challenge and prestige of recording minutes.

Producing useful minutes takes a familiarity with the players, the meeting topic(s), and the history behind the topic(s). Some meetings, such as department meetings, have topics that everybody understands. A summer intern could handle those minutes. However, other meetings, such as a corrective action board or a design review, require backgrounds far above what any secretary or stenographer has.

Stenographers take dictation. That's fine if you want everything said in the record or want someone at a higher level to edit down their transcript. It's similar with secretaries. In a technical or management-level discussion, neither has the expertise to decide what to include, and getting participants to stop and dictate during a meeting is nearly impossible.

Personally, the more content-rich the meeting, the more I struggle with taking minutes. I miss too much information when I stop listening so I can write. (I've never been able to listen and write at the same time.) Fortunately, since too many conflicts arose over what was said, I was allowed to use a recorder in my last job.

  • Good: Recordings created objective evidence that settled a few disputes. 
  • Better: The presence of objective evidence prevented many disputes. 
  • Best: It freed me to focus on comprehending the flow of information presented by the subject matter experts so I could record not just what was said, but what was meant.
Taking minutes creates the wonderful benefit of turning each meeting into a course. Using a recorder, you get to listen to subject matter experts twice. During the second hearing, you already know the context, so discussions make more sense. Not only does the repetition increase retention, but so do the transcription, editing, and reading of the information.

Serving at the core of meetings lets you into the inner circle. You get to know the experts and managers -- and they get to know you -- as you interact to ask for clarification or to gather presentation packages during preparation. (Maintaining a library of those presentations can make you quite a resource, too!)

The learning element has another advantage in that, over time, you become the historian on many subjects. Our vice president constantly looked to his board facilitators (who recorded the minutes) for background on different issues. This not only gave us visibility, it also gave us influence.

Depending on the meeting, producing useful minutes both adds to your value and creates value -- and visibility -- in which you can take pride.

Attitude toward Unexpected Work

For perspective: Many leaders do work that subordinates ought to do. If something inconveniences you, a contributor, it inconveniences leaders even more. Tasks belong at the lowest competent rung of the ladder. As indispensable as you think you are, the time of those paid more than you has even more value.

If the job descriptions includes taking minutes, then it is one of your "normal writing and editing responsibilities." On the other hand, employers do not chisel job descriptions into stone (unless you work for a union). If your supervisor approves the task, then it is one of your "normal writing and editing responsibilities." If that overloads you, pass the responsibility for what does not get done to your supervisor by laying out your goals and tasks and asking him or her to prioritize them.

If my supervisor weren't available and I did no want the task, I would answer the organizer, "I'll be happy to take minutes this time, but next time, could you pass that through [insert your supervisor's name here] so he can adjust my priorities?" This will preserve your image as flexible, cooperative, and supportive while protecting you from future disruptions to your scheduled workload due to poor planning on the meeting organizer's part.

A.S's observation about meeting owners lacking skills for conducting meetings is true. It is also an opportunity. If you have (or can acquire) such skills, you could offer to moderate and facilitate. (By moderate, I mean act as an MC to keep things on track. By facilitate, I mean coordinate preparation and follow-up.) Of course, you need the meeting owner to agree to back you up. Moderating a meeting and taking minutes forms a package that will portray you as a leader and benefit your career.

22 October 2010

I Hit a Deer

I hit a deer. I slowed to miss a fine, 3-prong buck. As he stopped on my right and turned to look back at me, I started out again. Suddenly, from my left, a doe trotted onto the road, only a few feet in front of my car, following the buck. I braked, but we collided. She tumbled into the dirt, but scrambled to her feet and ran away.


I saw no scrapes on the doe and my car shows no damage. But I learned that, where there's one deer, instead of focusing on it, I should look around for others.


And in life, when you avoid one danger, you should look around for other dangers.

15 October 2010

Four Unconventional Job Search Strategies

Has your job search made you feel under-qualified and obsolete? 
AP article* hints that it may not be your fault.

Before the recession, 18 unemployed people competed for every 10 jobs. Now, there are 46.*

Unemployed workers surfing the job market face a string of towering waves.

More competition. The most obvious wave is the number of other applicants. As with recent tsunamis, however, this is only the first wave in a chain.

Stiffer competition. A Widget Technician (WT) competes against other WTs. As the population under the Bell curve increases, it includes a greater variety of WTs, including those who are less experienced or competent and those who are more experienced or competent. Obviously, the WTs who convince ACME Widget Manufacturing that they have the better skills will get the jobs. So the first wave of better-qualified competitors results from the larger pool.

Competition from above. Since Master Widget Technicians (MWTs) compete for fewer MWT jobs, more of them remain unemployed. More MWTs, therefore, apply for lower-level WT positions. The WT has to compete not only against other WTs, but also against more experienced and skilled MWTs.

Job consolidation. Employers down-size not only due to a lack of business, but also to increase their ability to compete in a shrunken marketplace. They cut workers and expect remaining workers to take up the unmanned tasks and work harder, longer, and smarter. ACME Widget Manufacturing wants a Master Widget Technician who also has internal Widget Technician Trainer experience and Lean-Six Sigma Black Belt certification. When the former MWT from Consolidated Amalgamated looks at ACME's job descriptions, he faces not only a scarcity of jobs and a surplus of competition, but also a much higher bar.

Stricter requirements. The push for efficiency drives employers to minimize learning curves for new employees. To achieve this, they want greater experience, a better match between the resume and the job description, and greater familiarity with the company's way of doing business. As a result, more employers cross-train and reassign their groomed, existing employees.

Down-shifting openings. Promoting people from within has an unfortunate side effect of shifting openings to lower levels. When ACME trains a WT to fill their MWT position, a WT position opens. The opening has shifted down one level. If ACME replaces the Widget Technician with a Widget Assembler, the opening downshifts yet another level. Eventually, the job description locks out the laid-off WT from Consolidated Amalgamated because he's over-qualified.

Inflexible qualifications. Whereas hiring managers previously considered an applicant qualified with an 80% match between the resume and the job description, employers now hold out for a 100% match. Human resource specialists say employers who increasingly need multi-skilled employees aren't willing to settle for less. They'd rather wait and hold jobs vacant.*

Fear of commitment. U.S. employers not only ship jobs overseas for cheap labor, but increasingly contract work out to staffing agencies.** Using temporary personnel reduces costs of benefits and makes getting rid of people easier and less expensive if they don't work out or if the economy does not support the position. As a variation on outsourcing, employers increasingly assign lower-level tasks to avoid losing high-value employees.

Deteriorating opportunities. Available jobs pay less. The National Employment Law Project claims that higher-wage industries represent 40% of jobs lost during the recession but only 14% of new jobs during the recovery.***

Advice for the Job Search

1. Give your resume writer more ammunition.
  • Take advantage of seminars and training programs that your unemployment agencies offer. If you can afford it, pay for your own training. 
  • Look for free Internet tutorials, podcasts, and videos. 
  • Hit the Interned and the public library. Read everything you can to increase your workplace skills. 
  • Collect wallpaper. Professional certifications or degrees not only make you compete better, they also open up new options.
  • As you study, write it up. Taking notes and writing reports make more of what you read stick in long-term memory. As you can create a portfolio of blog entries (as I am doing) or e-books, you position yourself as an expert as a side benefit of increasing your skills.
2. Working out issues, increasing your faith, and strengthening your character will increase your confidence during that job interview, keep you motivated during your job search, and make you a more valuable employee.
  • Study self-help books.
  • Take time for introspection. What personality traits or character flaws may have put your managers more in the mood for putting you in the lay-off list? What can you do about it?
  • Go to candid friends, family members, former managers, and former co-workers and ask for the top-five issues they wish you would work on. Before you defend yourself, just bite your tongue. Faithful are the wounds of a friend, but the kisses of an enemy are deceitful. (Proverbs 27:6)
  • Go to church to network -- not just professionally, but also socially and spiritually.
3. Volunteer your best skills.
  • Employers want applicants who don't just sit on their butts.
  • Getting out into the community keeps you balanced, gives you purpose, and boosts your mood -- a valuable benefit during that next employment interview.
  • Staying involved with other people builds your networking and your social skills.
  • Exercising your workplace skills keeps you fresh, widens your perspective, and might even lead to a different and more rewarding career.
4. Change your focus. Working to increasing one's qualifications requires time and energy, takes away from time to look for a job, and repulses some people.
  • For a quick transition back to employment or if you just can't stand learning, aim low. Since the job descriptions have changed, you may find your match in a lower level position. It's not fair, but the set-back in pay and grade will cost you less than continuing unemployment; and during the next interview, it will help you avoid embarrassing questions about gaps in your employment. 
  • Since many employers offer training benefits, a lower-level job will give you a better chance to broaden your skills and get back to your previous level once you have a job.
  • You may find another occupation to which your skills will transfer and that might be far more satisfying.
Standard advice for the unemployed focuses on finding jobs, networks, and personal branding. The job market, however, pressures today's job seekers to undertake far more substantial and challenging strategies: changing who you are.

* Rugaber, Christopher S. Unemployed find old jobs now require more skills. Associated Press. Posted by bestlogicstaffing. October 12, 2010, 5:16 pm.
** Madden, Kaitlin. Who’s Hiring This Week, you missed it we got it. The Career Guide. Wednesday, October 13, 2010.
*** Anonymous. Data Brief: A Year of Unbalanced Growth: Industries, Wages, and the First 12 Months of Job Growth after the Great RecessionNational Employment Law Project. March 4, 2011.

Copyright 2010, Richard Wheeler

09 October 2010

Quote: Choice, not circumstances, determines your success. But to what degree?

Choice, not circumstances, determines your success. So goes a famous quote from an unknown source.

The quote incorrectly assumes an either-or, cause-effect relationship.

Luck is a pattern of circumstances that seem non-random. It is a pattern of values falling outside the expected limits.

Circumstances result from chance, previous circumstances, and choices that exercise partial control over the creation of future circumstances. Luck, therefore, is a seemingly non-random pattern resulting from unusual, random chance (coincidence), a lack of change to the circumstances, or control resulting from choices made.

Luck is an interpretation of current circumstances. Neither can be changed. Choice can be uneducated and driven by emotion, or it can be informed and considered. The quality of a choice (the selection of one option from two or more) can be controlled.

Since true coincidence is more likely to end than to continue, it disappears from the equation.

Two things result in a greater likelihood of "bad" luck: adverse circumstances and uneducated choices. Two things result in greater likelihood of "good" luck: favorable circumstances and educated, considered choices. Educated, considered choices can change circumstances or can prepare to expand the impact of advantageous circumstances when they occur.

We cannot control circumstances. Choice, however, influences future circumstances.

I disagree with the literal sense of Choice, not circumstances, determines your success. It ignores that success or lack thereof depends on both circumstances and on choices.

The quote also ignores the process of setting the goals that define success. We can choose either probably attainable goals, unrealistic goals, or no goals at all.

Circumstances set the most probable default outcome, but our choice of goals and our choice of actions to change or take advantage of circumstances influence the probability of success.

We are not responsible for circumstances' effects on our degree of success, but we are responsible for our choices' effects. Choose realistic goals that will define you as successful. Change the circumstances that you can. Prepare to take advantage of favorable circumstances.

We may receive from the hands of others the clay with which to create our victory cups; but the cups are ours to design and to shape.

For persons of faith, I will draw out another factor that I silently lumped in with circumstances, above. I believe in a personal, planning Creator. I don't believe in a universal fatalism, but I do believe that the Creator intervenes to bring about certain things.

Most of us set goals for ourselves first in this world, and after that for the next world. The Creator prioritizes goals for us first for the spiritual dimension, and after that for the physical world. If we don't achieve our goals, we must cut ourselves slack because we may have attained the Creator's greater goals without knowing it.

We who value the will of our Creator should strive to align our goals with what we know of the Creator's goals and to allow for unexpected ones. Victory cups of His making outshine any that we could ever design.

Copyright 2010, Richard Wheeler. Free to use for non-profit purposes.

02 October 2010

Correcting Thoughts that Limit Your Career Development

timesunion.com: Careers and Worklife
Posted September 30, 2010 at 2:14 pm
Downloaded 2 October, 2010
http://blog.timesunion.com/careers/8-thoughts-that-are-really-bad-for-your-career-development/645/#respond

Excellent article, but the style is appropriate for print, not for the web. I strongly advise unhappy workers to read the linked post. I offer, however, this abstract to make the reading a bit easier.
The #1 barrier to achieving career success is you.  You stand way of your own success with negative distortions. It is impossible to think negatively and have healthy career development. These eight thought patterns can derail your future.

1. Absolute Thinking about your job or about yourself.

2. Blaming someone, something, or yourself.

3. Over-generalizing past failures into a future failure or into a failed life.

4. Negative Thinking, a self-fulfilling inner dialog of gloom and doom.

5. Discrediting positive accomplishments, strengths, achievements, attribute.

6. Forecasting that the worst will happen.

7. Over-exaggerating the importance of negatives to the exclusion of positives.

8. Self-Sabotaging creates mental barriers that manifest themselves in negative words and self-defeating behaviors.

All your career problems are in your head, and fortunately, that’s where all the solutions are.
The author explains the negative patterns and gives advice about positive steps to take. My favorite was this:
If you wouldn’t call your kids or your friends a loser, then don’t say it to yourself. Ask yourself, “What advice would you give to your kids or best friend?” Take that advice yourself and model the way for others.

28 August 2010

Extend Your Time Management Skills to Your Leadership Actions

Reference: Personal Branding Interview: Jim Kouzes
By Dan Schawbel
Personal Branding Network
Posted August 26th, 2010 at 2:26 pm

You can learn leadership, and you can apply your personal skills to it.

According to Jim Kouzes, a professor at Santa Clara University and an award-winning, best-selling author, Leadership is not about who you are or where you come from. It’s about what you do. He identifies five leading behaviors:
  • Clarify values and set the example.
  • Envision and enlist others in a positive future.
  • Search for opportunities, experiment, and learn from the experiments.
  • Foster collaboration and support action.
  • Celebrate contributions, values, and victories.
Kouzes recommends formulating one's values, just as one would do for time and life management (see previous entries to this blog). He then recommends conducting a dialog with the team to define work-related values of each person and then identifying the common values. When the team agrees to hold itself to the common values, trust builds and a team culture forms.

For time and life management, one identifies life goals and short-term goals that influence the priorities of long-term and short-term activities. Kouzes states that leaders share and encourage a long-term perspective with their teams. He recommends monthly team meetings to discuss issues and developments that might affect the business. Expanding members' perspectives can lead to innovation. This also establishes common priorities and goals toward which members can work; and seeing your task as part of a larger goal adds motivation.

Kouzes emphasizes that leadership must focus on building and supporting others. This goes back to values. To quote the most famous, totally unknown writer in the world (me), The greatness of a man lies not in what he accomplishes for himself, but in what he accomplishes for others. This extends to the team, as well. When each member of a team focuses on building up and empowering the other members, each person receives knowledge and empowerment from multiple directions. The team leads itself as a growing, synergistic front to any problem or competitor.

Asked about changes in leadership theory, Kouzes points out a shift from command-and-control to serve-and-support leadership. This principle goes wayyy back. For example, two millennia ago, Jesus taught on several occasions,
You know that the princes of the Gentiles exercise dominion over them, and they that are great exercise authority upon them. But it shall not be so among you: but whosoever will be great among you, let him be your minister; and whosoever will be chief among you, let him be your servant: even as the Son of man came not to be ministered unto, but to minister, and to give his life a ransom for many. (Matthew 20:25-28, KJV)
Some people can take directions and immediately act on them with all their strength. As a product of my generation, I need more. I need to know that the directions favor my own interests or at least the common good. "American values" recognize that government derives its authority from the consent of the governed, and that the governed has a right to overthrow leadership that undercuts the common good. Even the American military has found greater success with motivating followers by establishing trust and common goals.

This ties back to the concept in time and life management, that knowing why and feeling in control by connecting values and goals to tasks motivates voluntary focus and performance. What works in time and life management also works in leadership.

Whaddya know, I'm learning some transferable skills!

18 August 2010

Improving Self Confidence

Asma Zaineb. 
CommLab India. 
August 17, 2010, 05:34 AM

This entry original posted 18 August 2010, revised 25 August 2010.

We all differ in motivations, what lacked in our upbringing, what challenges have tripped us, or what chemicals our brains lack, have in surplus, or metabolize incorrectly. Different remedies, therefore, might build self esteem for different people. At the end of any method, though, success leads to self confidence.

Many who do not have confidence issues think that in only takes success to build self confidence. Pep talks about "believing in yourself" sound trite, frustrating people who lack the inner knowledge or belief that they can succeed. The discouraged may try but then lack the confidence to perform with excellence. They may succeed but then see only the flaws in their product or service. They might even rejoice in their success but then lose that joy after viewing their "success" in light of a long track record of what they perceive as a downward spiral of failure, mediocrity, and growing obsolescence. How do you establish that which has eroded to nothing?

This discussion takes a more sympathetic approach. It identifies some ways to lower perceived barriers to success and to increase the drive to attack or bypass those barriers.

Do not let the many suggestions get in the way; pick what sounds right for you and try it. Also, be patient with yourself and allow yourself to build desired traits gradually. It took you a lifetime to get this far; don't expect change overnight.

Before addressing self confidence, one needs to distinguish between lacking self confidence and being lazy. Doing the most important but more challenging task requires exertion and sometimes pain. The lazy mind prefers the comforts of non-productive behavior or of easier tasks. Lazy minds can use insecurity as an excuse and blow it out of proportion. How to deal with one's own laziness is off topic here, but recognizing it is an obvious first step.

(Continued after the caution.)
Caution: A lack of self confidence may link to depression. Depression can have a lot of causes such as upbringing, genetics, diet, abnormal sleep, or side effects of medications. It goes beyond mere discouragement. You may not be able to will yourself happy, affirm your way out of it, or wait it out. Don't let any person or any thought embarrass you out of seeking help. It's not your fault. You don't need to be a hero and live through the pain. If you think a lack of self confidence might link to depression, get professional help.

Start with your primary care physician to check for physical causes. If your doctor recommends further action such as visting a sleep clinic, dietician, psychiatrist, or counselor, do it. Maybe you just need to change some habits or a prescription. Maybe you need antidepressants. You don't have to choose between living with the pain, self-medicating, or escapism. You know the long term cost far exceeds the short term cost of treatment. And you know you are worth it.

Zaineb, the author of the linked article, gives some good advice but lacks consistent logic. You almost know what to expect after reading the title. He advises,

 o Prepare. Good. We each have the opportunity through study and hands-on practice to become an expert at what we wish to do. Knowledge is power, power becomes success, and success becomes confidence.

 o Know your desires and goals. Eh, so-so. Zaineb says, set your own criteria for success rather than duplicating others' goals. There's a lot more to be said about goals that I'll say elsewhere.

 o Emphasize your body posture. Good. In Psychology 101, I learned that feelings often follow behavior; so the same advice applies to how you talk about yourself. Humility and self-deprecating humor may charm and endear, but it traps those lacking self confidence. In addition to Zaineb's suggestions about posture, smile at yourself in the mirror while getting ready. Smile at everybody you see. Smile and act glad to see everybody you meet. Smiles are contagious, and you might just catch it back.

 o Overcome your fear. Zaineb offers nothing about what this implies. I may have addressed it below.

 o Teach yourself to be happy. Zaineb tritely advises us to list our positive attributes to remind us that we are special and unique. Being special and unique does not give me confidence, however. Having some strengths does not mean that I have all the strengths that I need to accomplish a victory. Zaineb should instead focus on using affirmations and on how, to some degree, we can choose our moods.

 o Observe others. Good, although Zaineb unnecessarily limits this bit of advice to public speaking. Speechifyin' ain't the only task what needs confidence.

 o Believe in your abilities. Huh? The cure for not believing in my abilities is to believe in my abilities?

 o Examine your past failures. Good, but very poorly written. Mr. Zaineb contradicts himself and fractures logic by saying that we should forget the past, and therefore should examine past failures to gain experience (insight would be a better word choice). Perhaps he means, Learn from failure and then leave it in the past. To reinforce this, consider starting a journal titled, "I Learned Something Today," and inside the back cover, start a list of questions and subjects to study, with stars next to the really important subjects.

Motivation. One also needs to distinguish between insecurities and having insufficient motivation to overcome insecurities. To gain motivation, I recommend listing one's life goals, identifying the values that lie behind those goals, and planning the activities, especially the activities in which one lacks confidence, that will accomplish those goals. Don't include just the positives; include the negatives, too. Consider what you want to avoid and what will happen if you let your insecurity stop you from even trying. Keeping in mind the goal-based value of an activity will often motivate one to act and to strive despite insecurities.

Character. Courage is the will to do right, even when it will cause us pain. Honor is the pride that motivates and results from the exercise of courage. In America, many people have pride, but few have honor. For proof, one need only look at divorce rates, the low age of teenage sexuality, and the saturation of political speech with dishonesty. Character can motivate us to do what we need to do even when we lack confidence. Sometimes only character can move us to achieve the successes that will build our self confidence. Try not because you will succeed, but because it is right to try; or as Lt. Worf would say, because it is honorable.

Opposition. One writer stated that his mother always told him, "You can't do anything right. You'll never make anything of yourself." I sometimes hear echos of my foster mom crying, "Richard, you're so destructive!" after I broke plate. A successful lawyer told me, "there are plenty of people out there who try to kick your teeth in everyday - and sometimes it gets to you and you start thinking the problem is 'you', hence the depression. It's a very petty, political world out there - some people can't stand the fact that other people do things well and get the glory - but they don't realize 'Blowing out someone else's candle doesn't make their candle glow any brighter!' ...some people, or all of us at various times, may think 'the whole world is against us.'"

The writer mentioned above used two approaches to overcoming a lack of self confidence due to opposition. First, he worked even harder to prove his mother wrong. This is close to the stereotypical Type A personality who obsesses about his work in a subconscious bid for his father's approval. Second, the writer chose to recall the encouragement of a loving aunt rather than the discouragement from his mother. He intentionally thought about positive experiences and turned childhood opposition into motivation that led to a successful and rewarding career.

Alignment of activities to goals. This goes back to goal-setting and planning. (See my previous entry on Driving Your Time Management.) I will assume you know your goals. Consider whether, in practice, you really pursue your goals. You might execute your to-do list in the wrong order of priorities, or you might even work in the wrong occupation. In a variation on this, a boss or a team member mis-employs himself by performing tasks for which another team member has better skills. Focusing on less important tasks and trying to do a job for which you have the wrong aptitudes or preferences can fast-track you to failure; and failure destroys self confidence. Doing what you were made to do will lead to loving what you do. Self confidence will become less of a barrier, and success will boost self confidence.

Your goal-related activities include more than the tasks you need to get done. They also include preparation, study, and experience. Do you think you left studying behind when you graduated? Ha! Schools gave you a foundation for learning your job. It gave you basic knowledge on which to build a lifetime of learning and the skills to acquire the real-life knowledge you will need. Whatever you do, study and practice to become the expert at what you wish to do.

Lower expectations. As Zaineb points out, unrealistic expectations can erode self confidence, but not everybody, as he implies, gets their criteria for success from others. As a perfectionist who competes against himself, I have learned that I cannot exclude failure and imperfection from my human condition. We must expect shortcomings and pay attention to what goes wrong. A setback is not a failure that shames us; it is an empowering lesson. Prepare better and correct unprofitable tendencies. Think about how many drives it takes to carry a football down the field to score in a typical Superbowl. Or think about how many pitches are received for each home-run hit in baseball. Then step up to the plate again.

Network. Having an accepting, encouraging friend can help if you don't tend to isolate yourself. Don't worry about the number of your friends; you have found a gem if you find just one true friend who sticks by you. Reward your friends by focusing on their problems, by making their lives easier, by encouraging them. What gives you your lasting worth is not what friends do for you, but what you do for others. (Reminds one of JFK!) When you need them, hopefully, they'll be there for you.

Look for a mentor, someone with a teaching, encouraging spirit. Don't limit your search. One of my mentors ranked lower on the career ladder than me; yet he taught me some of the most important lessons in life. You will probably have to try relationships with several people before you will find one that works. One might coach your people skills while another coaches your technical skills and another coaches your spirit. As life goes, you will have many mentors at different times.

For supervisors and coworkers: David Paul, PhD, found that employees respond with greater productivity when they receive a balance of respect, regard, and reward. Respect values people for their abilities, attributes, and achievements, and we usually offer respect by default until it is earned or found to be unwarranted. Regard values the person because of their character, uniqueness, and abilities. It implies a more personal connection. Reward consists of the reinforcement offered, from acknowledgment, praise, or thoughtful, constructive criticism, to increased privileges, responsibility, or take-home pay. Don't forget the reward of demonstrated care -- such as persuading a depressed employee to seek medical help. Different people respond to different rewards. Besides encouraging certain behaviors, respect, regard, and reward can boost self confidence.

A great venue to grow self-confidence is Toastmasters International, a nonprofit organization dedicated to encouraging members and supporting their growth in speaking and leadership. Virtually every city has them as do many places of business. You can visit as many times as you like to see if it appeals to you.

Caution yourself against demanding too much time and attention. Nobody enjoys helping whiny, self-righteous, self-centered people, and they cannot help you if you drag them down. Reward your mentor by demonstrating progress in achievements and in attitude.

Self worth. Feeling poorly about yourself can spill over into self confidence, so do something different that raises your self worth. Find a place to volunteer. Make a game of complimenting people. Look for people in need and then help them without being asked. Find ways to pipe oxygen to others' candles, and you will find your own candle burning brighter, too. His candle burns brighter, who lights another's candle.

The Big Why. What motivates you? Aligning your goals and tasks your Big Why, your internal, emotional carrot-and-stick, can drive you through any barriers that low self-esteem creates. (See my previous entry on Driving Your Time Management.)

Affirmations. Affirmations work for many people. For others, they're just fun. Steven Covey, I think, said that one habit of successful people is that they lie to themselves a little bet to encourage themselves. Affirmations remind you of behaviors you want to adopt, such as learning, perspective, choosing the most important tasks, or focusing on serving others. Choosing to act out those behaviors begins to create habits, and habits become attributes.

Practice affirmations. Write them on calendars, make your own 8-1/2x11 poster, carry them around on 3x5 cards to repeat and memorize throughout the day. Read motivational books, listen to motivational recordings, study time management. Take steps to counter the negativity in the world and the negativity that has taken root within us.

I'll list any that you send me, but you should seek other sources for more and better examples. One person offered, More wag, less bark (source unknown). A dog's bark often signals insecurity, so I think it means, set aside your insecurity. Act happier and more friendly, and you will become happier and more confident.

I wrote the following one for you:
Affirmation for *****, in which I lack confidence: 
I will try to ***** as an experiment so I can learn how to better prepare for it. I will use what I learn to train or study and to determine the right decisions and steps that lead closer to success. I will repeat this process until I succeed because, when I succeed, I will be rewarded by ____________ and will avoid ___________.
Thanks to authors mentioned in previous posts. Thanks to LinkedIn Quotivate members Dennis James Deegan, CTM, Steven Weinrieb, Esq., Ray Burchett, Jennifer McGinnis, and W Samantha Newman.