Two Steps toward Making Stakeholder Management ManageableThe materials I've found about Stakeholder Analysis have not explained much more than the PMBOK Guide explains. What grids other than the Power/Interest grid tell me remains a mystery.
However, I have found two hints that simplify the whole Stakeholder Identification (and Analysis) process.
Divide Stakeholder AnalysisPMBOK 4 describes Stakeholder Analysis as a single Tool/Technique. I would split off the elicitation of information as a separate technique and call it Stakeholder Survey.
Use a form as you visit around the office eliciting detailed stakeholder information. Transfer that information to the Stakeholder Register at the end of the day. If you put the register on a server and can access it register through Wi-Fi, you can save on data entry time.
Fill in what you can before bothering stakeholders. Then verify that information and elicit the rest, as much as you can, face-to-face. For what remains, you can use a questionnaire.
Simplify through Progressive ElaborationConsider an analog in Risk Management: First, you use Qualitative Analysis to identify the key risks. Then you use Quantitative methods to analyze only the key risks.
Now, take these lessons from that model:
- You don't need to perform full analyses for all stakeholders.
- You need only a small subset of the information to start.
- Decide what information you need in order to identify Key Stakeholders.
- Use the Power/Interest grid to identify Key Stakeholders.
- Collect further information and perform further analysis only on the Key Stakeholders.
Increase the degree of Stakeholder Analysis through progressive elaboration.
- First iteration: Key Stakeholders
- High Power/Low Interest stakeholders
- High Interest/Low Power stakeholders
- Low Interest/Low Power stakeholders
Remember, subsequent iterations should require less information and analysis.
This may be as much a delaying tactic as a simplification, which is what I really wanted. However, reducing, breaking up, and delaying the work relieves some of the stress of a potentially overwhelming process.