Search This Blog

Showing posts with label Job Application. Show all posts
Showing posts with label Job Application. Show all posts

23 March 2014

Use Google to Search for Jobs on Craigslist

You can use Google to look for jobs on Craigslist by keyword.

Go to Google.com and type

site:[the URL of the Craigslist site for the city where you want to work] [keywords]

For example,
site:goldcountry.craigslist.org/ barista coffee espresso

If you don't care where the job is, just use "craigslist.org" instead of "goldcountry.craigslist.org".

One of the advantages of this is that an employer might post a job under any of several categories. This way, you don't have to move from page to page in your search.

As another advantage, you don't have to read through all the postings that don't relate to your search.

You can get Google to send you an email alert with your search results.

Just go to www.google.com/alerts and enter your search as shown above. Then adjust the settings and click on Create Alert.

You can change the alerts and their settings by clicking on "Manage your alerts."

You can create more than one alert.

Here are some ideas:
  • Create an alert for each city or region where you would take a job. Just browse around the Craigslist site to get the URLs.
  • Instead of having Google search just Craigslist, have it search the whole internet for your name (and variations on it). This way, you can monitor your reputation.
  • If you want to keep up with the news about a particular company, you can set up an alert for it, too.

19 June 2011

Gaming HR's Job Site Limits

Multi-talented people who qualify for multiple positions within large companies have a new reason to bypass HR and use networking to reach hiring managers. Large companies with online application systems create this situation by limiting the number of cover letter and resume versions applicants can use. This severely limits the number of positions to which one can apply.

For example, I applied for an Industrial Engineer (IE) position with a major Defense contractor. Their system stores only one version of an applicant's resume. When I applied for a Systems Engineer position, the system could only use the resume and cover letter I had crafted for the IE position.
  • Sidebar: That's Systems Engineer, as in multi-disciplined, end-to-end technical managers of projects. IT Systems Engineers and specialists in other disciplines are generally not Systems Engineers, even though many companies give them the title.
This practice allegedly limits the ability of resume-spammers to apply for jobs for which they do not qualify. Counter-productively, it also limits companies' access to high value, multi-talented people. An applicant could apply for multiple jobs under the old mail-in paper filing system, but poorly implemented technology places a governor on the flow of applications.

When HR looks at my application for the Systems Engineering job in two weeks, they'll see the cover letter and resume for the IE job and say I'm unqualified. In fact, they'll ask, "Why's this IE applying for a Systems Engineering position?"

Had I replaced the IE version with my Systems Engineering version, the same thing will happen. In fact, when the IE hiring manager goes to retrieve the IE versions of my cover letter and resume, they will no longer exist in the database.

Even worse, if I applied for all the positions I have the skills for, HR might consider me a job-spammer and ban me from the whole system.

Using a generic version does not solve the problem. For many reasons, generic resumes do not compete with tailored, targeted versions.

The systems severely limit how often you can apply for jobs, even if you're fully qualified for each one.

I may have found a way around this limitation for some job sites. Some offer a way to upload supporting documents such as certificates, transcripts, copies of licenses, etc. One can upload a file containing a tailored cover letter and resume. My hypothesis: If the primary resume in the database gets past HR's screeners, the hiring manager will see your "supporting documentation."

Game HR's web application system if you must. Better yet, bypass HR through networking.

15 June 2011

Systems Engineers, IT, and Sanitation Engineers

I feel a strong kinship to the civil engineer who specializes in garbage removal and landfills when PC bureaucrats call garbage collectors Sanitation Engineers.

The IT industry labels just about anybody a Systems Engineer. They demean the title by giving it to people who have skills in computer networks, software coding, or server administration, but may have little or no education in engineering, no multidisciplinary background, and no high-level perspective of systems development. I respect the IT folks knowledge and the hard work they put in to acquire their expertise, but that doesn't make them engineers, let alone systems engineers.

Systems Engineers work both at detail and at higher design levels. They consider business needs, requirements analysis, risk management, cost estimation, project planning, use cases, life cycle analysis, design, integration, and verification and testing. Their broader perspective requires formal, multidisciplined education and extensive experience so they can communicate with and bring together business, management, and engineers from different disciplines to communicate with the customer and deliver a complete and coherent design or service.

Two guilty parties who lead the title inflation include Microsoft, with its Microsoft Certified Systems Engineer certification, and Cisco Systems, with its Cisco Certified Network Engineer certification. MCSEs and CCNEs know their subjects, but passing a test qualifies them as technicians or technologists, not as engineers who devoted four or more years to passing hundreds of tests in dozens of subjects.

Some say the usurpation of the SE title is a non-issue. As a job-hunter, I disagree strongly.

The mis-labeling has wasted hundreds of hours of my life over the past 20 months. I have to access and scan dozens of job descriptions for each systems engineering position I find.

Example:  Sherlock Tech knowingly inflates a Systems Administrator into a Systems Engineer. You're full of you-know-what, Sherlock.

When you multiply that by having to read dozens of systems engineering job descriptions to find one position for which I qualify, you find a very large, tedious, and discouraging task.

Many disciplines such as hydraulics, controls, mechanical, optical, power, and manufacturing engineering -- not just IT -- usurp the term. In their case, the mis-labeling constitutes a lateral misplacement. The problem seems not merely due to inflation, but also due to laziness. This compounds the challenge of job searching for SEs, but also for job hunters in those other disciplines.

The Department of Labor and state employment departments have contributed by cataloging some technical occupations by discipline and others by industry. For example, aerospace and IT are not disciplines; they are industries. Computer systems, networks, software, and (cross-functional) are disciplines.

When I was in school, we already had a term and major for students of IT. It was Computer Systems Engineering. (Some schools lagged in separating out the computer majors from Electronic Engineering, or Electronic Engineering from Electrical Engineering, too.) Software Engineering had just starting to break out as a separate discipline.

A little specificity would go a long way in the job market.

26 April 2011

Manipulating Employees into Overtime

It is my honor to compensate for my failings and it is my pleasure to donate to what I support.

Your work ethic, probably like mine, demands of you an honest day's work for an honest day's pay. If I underperform, I will use my personal time to make up the quantity or quality of work that I should have produced. My work ethic frees me to donate my personal time to help my company and my coworkers.

Any attempt through extortion or fraud to obtain what I have not agreed to provide, however, dishonors me. It devalues my time and personal value, dishonors the contract between me and my employer, and disrupts my relationship with my managers.

They say "time is money." Taking time without compensation steals money.

Time is also life. Taking time without compensation steals life.

My managers used the tactics described by Geoffrey James to manipulate their people many times during my career. Many did it with the best of intentions, since they had fallen for the tactics themselves. To them, I would say what these paragraphs contain with respect and only in chunks that they could handle.

It feels great to think of oneself as professional, especially when starting one's career. However, unless you have a masters degree, a doctorate, or some sort of recognitions such as Professional Engineer, member of the State Bar, or physician's license, think twice before calling yourself a professional. It's one thing to be professional (adjective) and exercise professionalism. It's another thing to be a professional, be compensated as a professional, and have the demands that go with such compensation placed upon you.

If you supervise people, always remember that taking your employees' time by coercion or by fraud steals their money and life, just as surely as did the thief who stole my boat motor. What you steal from employees, you steal from their friends, their families, their causes. Moreover, disrupting their recovery or study time will erode their spirits, their energy, and their ability to grow.

Imposing your pressure-formed work ethic on others will produce unintended consequences. Productivity and quality will erode. Happily donated time will become resented stolen time. Growing employees will stagnate. Your community and its values will deteriorate. You will exacerbate the class divides that progressives and Marxists seek to exploit, thus the justifying government interference that hinders business and saps profits.

Even if you do not believe in karma or in Judgement Day, in the end, you will repay.

Reference: James, Geoffrey. The 7 Dirty Tricks That Bosses Play (and How to Cope). BNet: Commentary. 21 April 2011. http://www.bnet.com/blog/salesmachine/the-7-dirty-tricks-that-bosses-play-and-how-to-cope/15211?promo=713&tag=nl.e713

Copyright 2011, Richard Wheeler

01 April 2011

The New Resume: For Experienced Workers

Long-term worker, expect resume-shock.

If you haven't explored the job market in five or ten years, you probably need a whole new resume. What works best has not changed, but what's commonly recommended has. Throw out all your old materials about resumes.
  • Older materials explain the Functional style. Recruiters and hiring managers reflexively ask, "what is the applicant hiding?" and give functional resumes a quick toss.

  • Many older samples used paragraphs; but paragraphs have given way to concise bullet points.

  • Your descriptions of achievements, employment history, and objectives may need a radial re-write..
It's not about me.

Your Achievements and Employment History sections used to describe what you did. Now, every description must state how well you did it or how it will benefit the reader.

The same applies to the Objectives statement. Replace it. First, the application or cover letter should make it obvious which job you want. Second, emphasize what you bring to the pot luck, not what you hope others will bring. Your resume is a marketing device, not a Request for Proposal.

That's tough for long-term cogs of giant machines where managers rarely communicate the significance of the work. Restating my duties as accomplishments with numbers and results, and figuring out my work's significance from 10, 15, or 20+ years ago required a lot of research. But it has to be done.

Value propositions are in.

Look at the job description and at the company's mission and objectives statements. Figure out the business case for the job. How do the job requirements support the employer's goals?

Then consider your abilities that match the job requirements. Why does the employer want somebody with your skill? What is the value of your skill? Ask and re-ask what happens for the employer if your skill provides that value. Stop when you get past your sphere of influence, and take a step back. Now you can state the value you will bring by doing what you do.

Don't claim the VP's accomplishments. State that your redesign saved the final $2 million that made selling doohickeys profitable, but don't claim to have saved the Division (unless you really did). For example, if the required life of a satellite was seven years, you could describe how you contributed to on-board diagnostics that extended the life to 15 years.

Specifics build a case for the truth of your claimed abilities.

Set a time limit to avoid agism.

By the way, only go back ten (plus or minus) years. If you haven't lost the skills you had in ancient history, they've probably become obsolete. I break that rule. I divide my employment history into Recent Employment and Early Employment (>10 years ago) and go back all the way. I enjoyed and want to return to those older jobs. Without the older jobs, I can't support some of my claimed abilities. However, if I can support my claim to be qualified for a job based on my recent employment history, I chop out the Earlier section.

Let the shoe fit the foot.

This goes to tailoring your resume for each position. The combination format allows me to sort my Accomplishments so the most relevant skills appear at the top. It also allows me to delete distracting, irrelevant skills.

If you apply for a variety of jobs on a corporate site, however, they probably limit the number of versions of your resume. In that case, you have to keep each version of your resume longer and more general.

Less is more, but more is more, too.

Starting out, one page is reasonable. Short and relevant is best. A lot of technical managers want details, though. Making them get out a magnifying glass is not the way to do it. A veteran engineer who organizes a resume with lots of headings gets the "core competencies" across in a 15-second reading. If that 15-second read catches the hiring manager's interest, the applicant will probably get away with two or three pages.

Apart from the part about job objectives, Barclay's podcast provides a great overview.

Note: Most European employers and many American professions such as academia and research require curriculum vitae (CVs), not resumes. All I know about CVs is that they can run many pages.

Conclusion.

The worst resume mistakes of 2011 include describing what you want or what you have done. Every statement of proposed value, accomplishment, or history should demonstrate how you will support the employer's business. Keep it as short and as simple as you can, but include enough to support each claim you make.

For a good audio over view of resume writing (except that he still uses Objectives instead of Value Statements), visit The Job Stalker - PodClass III - Resumes.

21 January 2011

Four More Tips for Using Social Media in Job Hunting

5 Tips to Keep Your Head Above Water with Social Media
by Laura Click, founder of Blue Kite Marketing
Guest post on the blog of Dr Shannon Reece
21 December 2010
I’m at a turning point in my approach to job hunting. The referenced article (above) reinforced my decision. The article aims at a wide audience (points #3 and #5 have the most value for me), so I'd like to apply it more narrowly to my comrades in the unemployment line.
  1. Perfect your profile. Your profile on an SM site is your resume. Make sure it shines when recruiters find it.
  2. Search for the best way to locate open positions. Learn to use Twitter’s search function and to find job announcements in LinkedIn groups.
  3. I get a lot of self esteem from helping people by answering questions, but the ROI is zero. Figure out what activities do and do not get you interviews.
  4. The recommended half day is way too much time to put into social media. Allocate more than a half hour only to activities that produce leads.
Social Media and job-hunting experts have repeatedly told me to use SM to help people so somebody will notice and help me. I give up on that. Or, at least, I’m going to apply that advice a lot more narrowly.

16 January 2011

Recruiters - What to Expect

Reference
Two Types Of Recruiters – Retained and Contingent
Brad Remillard
IMPACT Hiring Solutions
Undated; downloaded 16 January 2011

Summary of the Article

Recruiters contract to find applicants on behalf of hiring companies. Two major categories dominate: Retained, and Contingent. They may be a convenience, a connection to that job you need so badly, but neither works for you. They work as hired guns for the employer.

Retained recruiters get paid 2/3 of their fee whether or not the company hires the applicant. They only get the final 1/3 if there's a hire. They also offer guarantees to their clients (the employers), so if a new hire doesn't stick around, the recruiter has to return part of the fee and loses a bit of his reputation and future business. An employer won't want to pay multiple fees for each employee, so he will contract only one retained recruiter.

Retained recruiters protect their business by getting to know a company's culture and job requirements and by obsessing over finding the perfect match. Expect a thorough, frustrating screening and then having to repeat the process with the hiring company. They also submit only a few resumes, so the applicant competes against
only a few others; but the others have gone through the same screening and match the job well, too.

Contingent recruiters get paid only if you're hired. No matter how many contingent recruiters submit applicants, the company only pays one, so a whole squad of recruiters might go out looking with a single position to fill. If two submit the winning applicant's resume, the first one gets the fee. This put them in competition, so they collect resumes for fast submission and skimp on niceties like pre-screening.

Applicants relying on contingent recruiters compete against the larger number of applicants from multiple recruiters and have lower likelihood of fitting the job; but other applicants are less likely to fit the job, too. Applicants don't go through dual screenings, and their names get in front of the employers sooner, but they experience more of the black hole effect, never hearing back from the recruiters.

Also, once a contingent recruiter has your resume on file, he might submit it to companies without your knowledge. This can complicate your search if employers get tired of seeing your resume submitted for positions for which you don't qualify.

When dealing with a recruiter, ask how his client compensates him and how he will use your resume later.

18 August 2010

Improving Self Confidence

Asma Zaineb. 
CommLab India. 
August 17, 2010, 05:34 AM

This entry original posted 18 August 2010, revised 25 August 2010.

We all differ in motivations, what lacked in our upbringing, what challenges have tripped us, or what chemicals our brains lack, have in surplus, or metabolize incorrectly. Different remedies, therefore, might build self esteem for different people. At the end of any method, though, success leads to self confidence.

Many who do not have confidence issues think that in only takes success to build self confidence. Pep talks about "believing in yourself" sound trite, frustrating people who lack the inner knowledge or belief that they can succeed. The discouraged may try but then lack the confidence to perform with excellence. They may succeed but then see only the flaws in their product or service. They might even rejoice in their success but then lose that joy after viewing their "success" in light of a long track record of what they perceive as a downward spiral of failure, mediocrity, and growing obsolescence. How do you establish that which has eroded to nothing?

This discussion takes a more sympathetic approach. It identifies some ways to lower perceived barriers to success and to increase the drive to attack or bypass those barriers.

Do not let the many suggestions get in the way; pick what sounds right for you and try it. Also, be patient with yourself and allow yourself to build desired traits gradually. It took you a lifetime to get this far; don't expect change overnight.

Before addressing self confidence, one needs to distinguish between lacking self confidence and being lazy. Doing the most important but more challenging task requires exertion and sometimes pain. The lazy mind prefers the comforts of non-productive behavior or of easier tasks. Lazy minds can use insecurity as an excuse and blow it out of proportion. How to deal with one's own laziness is off topic here, but recognizing it is an obvious first step.

(Continued after the caution.)
Caution: A lack of self confidence may link to depression. Depression can have a lot of causes such as upbringing, genetics, diet, abnormal sleep, or side effects of medications. It goes beyond mere discouragement. You may not be able to will yourself happy, affirm your way out of it, or wait it out. Don't let any person or any thought embarrass you out of seeking help. It's not your fault. You don't need to be a hero and live through the pain. If you think a lack of self confidence might link to depression, get professional help.

Start with your primary care physician to check for physical causes. If your doctor recommends further action such as visting a sleep clinic, dietician, psychiatrist, or counselor, do it. Maybe you just need to change some habits or a prescription. Maybe you need antidepressants. You don't have to choose between living with the pain, self-medicating, or escapism. You know the long term cost far exceeds the short term cost of treatment. And you know you are worth it.

Zaineb, the author of the linked article, gives some good advice but lacks consistent logic. You almost know what to expect after reading the title. He advises,

 o Prepare. Good. We each have the opportunity through study and hands-on practice to become an expert at what we wish to do. Knowledge is power, power becomes success, and success becomes confidence.

 o Know your desires and goals. Eh, so-so. Zaineb says, set your own criteria for success rather than duplicating others' goals. There's a lot more to be said about goals that I'll say elsewhere.

 o Emphasize your body posture. Good. In Psychology 101, I learned that feelings often follow behavior; so the same advice applies to how you talk about yourself. Humility and self-deprecating humor may charm and endear, but it traps those lacking self confidence. In addition to Zaineb's suggestions about posture, smile at yourself in the mirror while getting ready. Smile at everybody you see. Smile and act glad to see everybody you meet. Smiles are contagious, and you might just catch it back.

 o Overcome your fear. Zaineb offers nothing about what this implies. I may have addressed it below.

 o Teach yourself to be happy. Zaineb tritely advises us to list our positive attributes to remind us that we are special and unique. Being special and unique does not give me confidence, however. Having some strengths does not mean that I have all the strengths that I need to accomplish a victory. Zaineb should instead focus on using affirmations and on how, to some degree, we can choose our moods.

 o Observe others. Good, although Zaineb unnecessarily limits this bit of advice to public speaking. Speechifyin' ain't the only task what needs confidence.

 o Believe in your abilities. Huh? The cure for not believing in my abilities is to believe in my abilities?

 o Examine your past failures. Good, but very poorly written. Mr. Zaineb contradicts himself and fractures logic by saying that we should forget the past, and therefore should examine past failures to gain experience (insight would be a better word choice). Perhaps he means, Learn from failure and then leave it in the past. To reinforce this, consider starting a journal titled, "I Learned Something Today," and inside the back cover, start a list of questions and subjects to study, with stars next to the really important subjects.

Motivation. One also needs to distinguish between insecurities and having insufficient motivation to overcome insecurities. To gain motivation, I recommend listing one's life goals, identifying the values that lie behind those goals, and planning the activities, especially the activities in which one lacks confidence, that will accomplish those goals. Don't include just the positives; include the negatives, too. Consider what you want to avoid and what will happen if you let your insecurity stop you from even trying. Keeping in mind the goal-based value of an activity will often motivate one to act and to strive despite insecurities.

Character. Courage is the will to do right, even when it will cause us pain. Honor is the pride that motivates and results from the exercise of courage. In America, many people have pride, but few have honor. For proof, one need only look at divorce rates, the low age of teenage sexuality, and the saturation of political speech with dishonesty. Character can motivate us to do what we need to do even when we lack confidence. Sometimes only character can move us to achieve the successes that will build our self confidence. Try not because you will succeed, but because it is right to try; or as Lt. Worf would say, because it is honorable.

Opposition. One writer stated that his mother always told him, "You can't do anything right. You'll never make anything of yourself." I sometimes hear echos of my foster mom crying, "Richard, you're so destructive!" after I broke plate. A successful lawyer told me, "there are plenty of people out there who try to kick your teeth in everyday - and sometimes it gets to you and you start thinking the problem is 'you', hence the depression. It's a very petty, political world out there - some people can't stand the fact that other people do things well and get the glory - but they don't realize 'Blowing out someone else's candle doesn't make their candle glow any brighter!' ...some people, or all of us at various times, may think 'the whole world is against us.'"

The writer mentioned above used two approaches to overcoming a lack of self confidence due to opposition. First, he worked even harder to prove his mother wrong. This is close to the stereotypical Type A personality who obsesses about his work in a subconscious bid for his father's approval. Second, the writer chose to recall the encouragement of a loving aunt rather than the discouragement from his mother. He intentionally thought about positive experiences and turned childhood opposition into motivation that led to a successful and rewarding career.

Alignment of activities to goals. This goes back to goal-setting and planning. (See my previous entry on Driving Your Time Management.) I will assume you know your goals. Consider whether, in practice, you really pursue your goals. You might execute your to-do list in the wrong order of priorities, or you might even work in the wrong occupation. In a variation on this, a boss or a team member mis-employs himself by performing tasks for which another team member has better skills. Focusing on less important tasks and trying to do a job for which you have the wrong aptitudes or preferences can fast-track you to failure; and failure destroys self confidence. Doing what you were made to do will lead to loving what you do. Self confidence will become less of a barrier, and success will boost self confidence.

Your goal-related activities include more than the tasks you need to get done. They also include preparation, study, and experience. Do you think you left studying behind when you graduated? Ha! Schools gave you a foundation for learning your job. It gave you basic knowledge on which to build a lifetime of learning and the skills to acquire the real-life knowledge you will need. Whatever you do, study and practice to become the expert at what you wish to do.

Lower expectations. As Zaineb points out, unrealistic expectations can erode self confidence, but not everybody, as he implies, gets their criteria for success from others. As a perfectionist who competes against himself, I have learned that I cannot exclude failure and imperfection from my human condition. We must expect shortcomings and pay attention to what goes wrong. A setback is not a failure that shames us; it is an empowering lesson. Prepare better and correct unprofitable tendencies. Think about how many drives it takes to carry a football down the field to score in a typical Superbowl. Or think about how many pitches are received for each home-run hit in baseball. Then step up to the plate again.

Network. Having an accepting, encouraging friend can help if you don't tend to isolate yourself. Don't worry about the number of your friends; you have found a gem if you find just one true friend who sticks by you. Reward your friends by focusing on their problems, by making their lives easier, by encouraging them. What gives you your lasting worth is not what friends do for you, but what you do for others. (Reminds one of JFK!) When you need them, hopefully, they'll be there for you.

Look for a mentor, someone with a teaching, encouraging spirit. Don't limit your search. One of my mentors ranked lower on the career ladder than me; yet he taught me some of the most important lessons in life. You will probably have to try relationships with several people before you will find one that works. One might coach your people skills while another coaches your technical skills and another coaches your spirit. As life goes, you will have many mentors at different times.

For supervisors and coworkers: David Paul, PhD, found that employees respond with greater productivity when they receive a balance of respect, regard, and reward. Respect values people for their abilities, attributes, and achievements, and we usually offer respect by default until it is earned or found to be unwarranted. Regard values the person because of their character, uniqueness, and abilities. It implies a more personal connection. Reward consists of the reinforcement offered, from acknowledgment, praise, or thoughtful, constructive criticism, to increased privileges, responsibility, or take-home pay. Don't forget the reward of demonstrated care -- such as persuading a depressed employee to seek medical help. Different people respond to different rewards. Besides encouraging certain behaviors, respect, regard, and reward can boost self confidence.

A great venue to grow self-confidence is Toastmasters International, a nonprofit organization dedicated to encouraging members and supporting their growth in speaking and leadership. Virtually every city has them as do many places of business. You can visit as many times as you like to see if it appeals to you.

Caution yourself against demanding too much time and attention. Nobody enjoys helping whiny, self-righteous, self-centered people, and they cannot help you if you drag them down. Reward your mentor by demonstrating progress in achievements and in attitude.

Self worth. Feeling poorly about yourself can spill over into self confidence, so do something different that raises your self worth. Find a place to volunteer. Make a game of complimenting people. Look for people in need and then help them without being asked. Find ways to pipe oxygen to others' candles, and you will find your own candle burning brighter, too. His candle burns brighter, who lights another's candle.

The Big Why. What motivates you? Aligning your goals and tasks your Big Why, your internal, emotional carrot-and-stick, can drive you through any barriers that low self-esteem creates. (See my previous entry on Driving Your Time Management.)

Affirmations. Affirmations work for many people. For others, they're just fun. Steven Covey, I think, said that one habit of successful people is that they lie to themselves a little bet to encourage themselves. Affirmations remind you of behaviors you want to adopt, such as learning, perspective, choosing the most important tasks, or focusing on serving others. Choosing to act out those behaviors begins to create habits, and habits become attributes.

Practice affirmations. Write them on calendars, make your own 8-1/2x11 poster, carry them around on 3x5 cards to repeat and memorize throughout the day. Read motivational books, listen to motivational recordings, study time management. Take steps to counter the negativity in the world and the negativity that has taken root within us.

I'll list any that you send me, but you should seek other sources for more and better examples. One person offered, More wag, less bark (source unknown). A dog's bark often signals insecurity, so I think it means, set aside your insecurity. Act happier and more friendly, and you will become happier and more confident.

I wrote the following one for you:
Affirmation for *****, in which I lack confidence: 
I will try to ***** as an experiment so I can learn how to better prepare for it. I will use what I learn to train or study and to determine the right decisions and steps that lead closer to success. I will repeat this process until I succeed because, when I succeed, I will be rewarded by ____________ and will avoid ___________.
Thanks to authors mentioned in previous posts. Thanks to LinkedIn Quotivate members Dennis James Deegan, CTM, Steven Weinrieb, Esq., Ray Burchett, Jennifer McGinnis, and W Samantha Newman.

04 August 2010

Values and Value-based Resumes

In a discussion on LinkedIn, a poster confused value statements in resumes with statements about values. I included the post after my comments (below) because he made some excellent points.

A value-based (not values-based) resume addresses exactly what the poster said. I do not know who started the use of value statements, but they appear to have taken a lesson from marketing: Instead of just telling the customer (the hiring manager) the products' specifications (your skills and experiences), show him how hiring you will relieve his headaches, make his office sparkle, and put money in his pocket.

Have you met somebody who bored you by talking about nothing but themself? Most job seekers still use self-centered objectives and static lists (or even worse, paragraphs!) to identify all the mundane things they were supposed to have done. In contrast, a value-base resume stands out by letting the hiring manager know that you are the labor-saving, money-making machine that makes him the envy of his corporate neighbors.

Several tactics will help hiring managers see you as the product they can't live without:
  • Replace the heading, Objectives, with the title of the position you want. This starts to give you a "brand," creating a mental image of you in the coveted job. It also helps you focus on the job, making it easier to tailor your resume.
     
  • Replace the statement of your objectives with a statement about how you will make your employer the one that smiles like "Bob" when he walks around the office. For example, from one version of my wife's resume:
Events Manager
  • Events facilitator with training and experience in successfully planning and coordinating events attended by up to 10,000 guests.
  • Leads with passion for the mission, flexibility, respect for coworkers and guests, and exemplary ethics.
  • Tailor your experience to the opening. Cut out irrelevant tasks. You're going to need the room.
     
  • Tweak tasks into accomplishments by adding results that draw a mental picture of your value. For example:
Facilitated successful church and civic events with attendance up to 10,000 and guests such as Phillips, Craig & Dean, the Heritage Singers, and Oliver North.
It is not ironic that I used the most verbiage for a single word, Objective. Using the job title molds the reader's first impression of you and renders unnecessary the old practice of saying, "My objective is to [blah blah blah me me me]." Your resume has mere seconds to grab readers' attention before they move to the next sheet in the stack, so don't waste their time with superfluous labels and statements of the obvious.

Applying the 80/20 rule, 80% of their impression of you will come from the first 20% of their reading. Accordingly, conveying at least 80% of your value in the first 20% of your resume.

The bottom line is that most hiring managers choose someone based on confidence that the candidate will deliver value corresponding to their level of experience and training that meets the hiring manager's need, AND based on perception that the candidate is a good fit for their work environment and position. Fit is based, in part, on the degree of alignment that a candidate presents himself or herself.

The poster offered excellent advice except with respect to values. As he stated, "hiring managers choose someone based on... perception that the candidate is a good fit for their work environment and position." Many corporations, especially those that deal with the central government, stress values. Issues such as ethics, compliance with government regulations, and teamwork can spell success or failure, so you need to say something about how you will support your employer as a good corporate citizen.
Most hiring managers, especially but not exclusively in the secular world, are utilitarian when it comes to hiring rather than values-based. In other words, as a hiring manager do I have confidence that you can do the job better than other candidates? Will you ease my work burden or create more work for me to do? Values, when they are considered at all in hiring, are in reality lower down the chain. The key to your question is to put yourself in a hiring manager's shoes. As a hiring manager what would you look for when sifting through a hundred resumes?

95% of what a hiring manager cares about is a candidate's relevant experience and education to a particular job opening. Everything else, including an objective or value statement, is secondary at best. That being said, if I was to rank objective or value statement, objective would be higher. However, objective should not be a generic statement such as, "Marketing position in a high quality company that values its employees." The objective should be customized to your target job and organization, such as, "Marketing Assistant at Nike." This demonstrates that you want a specific job in a specific company. If you are unsure whether a particular job opening exists in an organization, I advise omitting the objective altogether.

As a hiring manager I want to know that a candidate wants my job opportunity and my organization. I'm less interested in candidates that submit resumes in what I perceive as mass distribution.

The bottom line is that most hiring managers choose someone based on confidence that the candidate will deliver value corresponding to their level of experience and training that meets the hiring manager's need, AND based on perception that the candidate is a good fit for their work environment and position. Fit is based, in part, on the degree of alignment that a candidate presents himself or herself.

Values can be presented with impact when they are incorporated into a cover letter or as measurable performance in a resume. But that's another discussion.

08 July 2010

Interviews: Gaps in Your Knowledge

Sometimes interviewers want to know whether you meet minimum requirements, but sometimes they just want to know what bonus skills you might have that would give them greater flexibility or that might interest another hiring manager. Lavie Margolin addresses the best response when a hiring manager asks a question about an area in which you lack knowledge.

Margolin advises saving your time and theirs by answering plainly that you don't have that answer but have a plan to learn about that area. That's OK as far as it goes, but you need a bit more.

Use discernment about how hard to sell yourself. Are they asking you about required, desired, or non-advertised skills? Time pressure might force them to choose between candidates who meet 80% of the requirements, so your can-do answer may give you the edge.

A better answer...
  • admits that you don't have that knowledge
  • shows that you are interested in the topic
  • relates how you previously delivered value in a new area.
My first two bullets match Margolins' answer, although I generalize the point about interest. Having a plan is only one possible way to demonstrate interest. You might demonstrate interest by asking a question about the topic or by stating that you have studied it but not developed experience in it. My third point drives home your credibility with respect to the second point. It turns a dry, hypothetical answer into a concrete narrative.

For example,

"I haven't worked in [topic], but I enjoy reading about [related issues] and would LOVE to get my hands dirty in it. One time, my director needed someone to deal with [relevant topic], which none of the departments covered. My supervisor asked me if I could help, so I hit the internet and the library that night, and came back with a tutorial the next day that the director liked so much, he expanded our department's charter; and naturally, my boss put me in charge of it. I know you'll be pleased with how I can help you."

Obviously, you can't give long-winded answers like this if they ask about multiple knowledge areas you don't have.

21 February 2010

Job Searching: The Silence of the App

Follow-up seems to be a one-way street when job hunting.  Job hunters are advised at every turn to follow up on every lead. Give yourself name recognition, establish a professional presence on the Web, clean up your personal image on the Web, check on job status, send thank you notes.

Headhunters provide feedback.  Apply for a position and they'll let you know you're not qualified.  They'll even check back with you because you are the raw material for their product -- employees marketed to employers.

Faceless institutions, however, represent black holes.  Your app goes in, and nothing comes out; not even the gravitational waves caused by the bits of your resume' printout hitting the bottom of their shredder bin.  In the days before application via web-based databases, large employers received so many applications that the bottom line may not have provided labor hours to send out individual responses to job applicants.  With the automation that databases can perform, however, I see no excuse for not performing the courtesy of notifying job seekers when reqs close.

Granted, the flood of applications has grown even worse.  Web-based applications make positions far easier to find.  Some employers have even created mechanisms to screen out people who submit resume' spam.  That's right: Some people submit resume's for jobs not even close to those for which they qualify; and if you have the money, you can hire a business to submit your resume' for hundreds, even thousands of positions for you.  (According to What Color Is Your Parachute? 2000, (Richard N. Bolles, Ten Speed Press), that technique never works.)  If you have enough discernment to read this, you obviously would never get yourself blocked as a resume' spammer.

So, with the tsunami of job seekers, it's not surprising that you'll find little departmental information, let alone contact information, in the online career sites.  Some don't even identify the city.  The sites put up a shield of anonymity for their Human Resources departments and their hiring managers.

This quiet zone for managers creates two major problems for job seekers:  First, it destroys a job seeker's ability to prove creativity, persistence, and people skills during the application process.  Second, it cuts off any source of information that the web site fails to provide.

Several weeks ago, I wanted to apply for a low-level management position with a defense-related division of a conglomerate.  The company's career page on listed two positions, Manager I, and Manager IV.  The job descriptions were identical.  No clue was given about which reported to the other.  In some companies, a Manager I would be entry level and a Manager IV would be a department director; but in other companies, a Manager IV would be entry level the way a Second Lieutenant looks up to a First Lieutenant.

Trying to avoid becoming a blocked resume' spammer, I found some contacts in the company and called them with my simple question.  I left a voice message for all but the one who answered.  The one who answered transferred me to HR, where I had to leave yet another message.  Nobody ever returned my call.

Then I found a local facility.  Surely they would talk to me to answer such a simple question.  Wrong.  The company operator who answered would not forward me to HR unless I had a contact's name.  Instead, the operator told me to fax my question to a number reserved for faxing job applications.  The operator did not respond when I asked how many job seekers have access to a fax machine.  I just can't bring myself to investing an hour to drive all the way downtown to a Kinko's and then pay Kinko's the cost of a fax, just to get one little question answered.  I have since replaced my broken $50 scanner/printer with a $69 clearance-priced copier/scanner/printer/fax, but I doubt I would ever have received a response to my question.

I guess this leads to pet peeves about employers' career sites:  First, the wall of anonymity limits job applicants and their evaluation.  Second, not enough information is available about the structure of job titles.  Third, few provide any feedback after you submit your application.  (They usually send an automated e-mail to acknowledge the first application you submit each day.)  The only way to status your application is to go into their database.  If they track the positions to which you apply, some will give a one-word status if the job req is still open.  Otherwise, the job req simply disappears from their database.  In other words, the page for the job req no longer exists and the database forgets that you ever applied for the job.  But sometimes, even those two indicators conflict.

Before I conclude, I want to honor Eaton Corporation, GE, and Raytheon Corporation.  Their job application databases have informed me that jobs for which I applied have closed.